AI Assistant (GardaWorld)
AI for SaaS – Smart Scheduling & Business Intelligence
Generative AI Saas task oriented with intention-driven workflows.
Users don’t care about how the system works.
They care about what outcome they want.
My role: UX/UI Designer, Product Designer
Platform: Web Application
Project Type: B2B Enterprise AI
The Goal: Help with repetitive tasks, extract data and visualizations. create shifts, reports, bulk operations and more
Problem
Businesses struggled to understand their workforce and operations
Managers couldn’t easily see how many people were working, where, or for which client. The old system was slow, manual, and lacked dashboards. CRUD actions were time-consuming, invoices were often delayed, and certificate expirations went unnoticed. Decision-making was reactive instead of proactive.
- Traditional SaaS is mostly CRUD (create, read, update, delete). With AI, flows can CRUD will collapse because AI will do:
- Smart recommendations
- Conversational UI
- Enable autonomous + assistive modes
- Context-aware UX instead of dashboards
Benefits
Core Outcomes to Target
Automated Reporting and Analytics
Scheduling, Time, and Pay: Tight Integration
AI chatbots and emerging agents assistants for payroll workflows.
Integration of scheduling and payroll with AI-applied pay rules and compliance checks.
Natural-language workbench, bulk updates, and validation efficiency patterns.
Real-time efficiency KPIs and the impact of automation on measurement and outcomes.
Strategic value of payroll data for forecasting and benchmarking.
Broader trends: AI-driven accuracy gains, processing-time reductions, and predictive planning in payroll.
OLD WAY
Automate repetitive workflows (e.g., scheduling, generating reports, data entry).
NEW WAY
Perform complex calculations or queries with simple input (e.g., “Show me revenue from Q2”).
Re-imagine scheduling with AI at the core
Re-imagine scheduling with AI at the core.
Instead of managers searching, filtering, or editing manually – AI becomes the control centre.
Managers simply ask:
“Show me who worked last week and generate invoices.”
“Which employees’ certificates are expiring soon?”
“Assign two guards to the downtown site this weekend.”
The system interprets intent and executes bulk actions automatically – turning complexity into conversation.
DESIGN
Natural Summary
Let users drill into what matter with conversational refinement (“Show my only urgent one from yesterday”)
AI ROlE
Interpret > Fetch reverent data > Take actions or recommend. Show why AI suggest something.
Minimize navigation
Intent-driven, AI guided shortcuts replace menus. Expand into details only when need.
Design focused on simplicity, trust, and clarity.
Results
Managers gained clarity, control, and speed.
What once took hours now happens in seconds through AI-driven intent.
- Manual admin reduced by 70%
- Faster invoicing and certificate tracking
- Real-time visibility into workforce and performance metrics
The system feels effortless - not a tool to operate, but a partner to collaborate with.
Results or Learning:
- Efficiency improvement
- User satisfaction
- Faster onboarding, etc.
Note: The showcase highlights only a small portion of a large-scale of exploration, research and testing. Over 100+ screens, scenarios, versions, and prototypes were designed and tested. Some sensitive information has been replaced with placeholder text (Lorem Ipsum) to maintain confidentiality.
